Personal information is data that can be used to identify or contact a specific person.
These are some examples of the categories of personal information that Villas de Pasadena S.A. may collect, and the purposes for which we may process these data.
When you create a Pasadena S.A. Villas ID, request information, subscribe to the newsletter, or download a file from its website or participate in an online survey, we may collect different information, including your name, mailing address, telephone number, e-mail address and contact preferences.
When you share website contents with your family and friends using the Villas de Pasadena S.A. social networking links, we may collect the information you provide in connection with such persons, such as names, mailing addresses, e-mail addresses and telephone numbers.
The personal information we collect allows us to keep you informed about the latest products from Villas de Pasadena S.A. and update you on available offers and upcoming events. It also helps us improve our services, content and advertising. If you do not wish to be part of our distribution list, you can opt out at any time by updating your preferences.
We also use personal data to help develop, deliver and improve our services, content and advertising.
We may occasionally use your personal data to send you important notices, such as communications about offers and changes to our terms and policies. You cannot choose not to receive such communications, as they contain important information for your interactions with Villas de Pasadena S.A.
We may also use your personal data for internal purposes, including audits, data analysis and research, in order to improve Villas de Pasadena S.A. products, services and customer communications.
If you enter a drawing, contest or similar promotion we may use the data you provide to administer such programs.
Villas de Pasadena S.A. also collects information of a non-personal nature – data in a format that prevents it from being directly associated with a particular person. We may collect, process, transfer and disclose non-personal information for any purpose. These are some examples of the categories of non-personal data that Villas de Pasadena S.A. may collect and the purposes for which we may process it:
We may collect information such as profession, language, postal code, area code, Unique Device Identifier (UDID), your location and time zone when you visit the Villas de Pasadena S.A. website, to better understand our customers’ behaviour and improve our products, services and advertising.
If we combine non-personal information with personal information, the combined data will be treated as personal information as long as it continues to be combined.
If you want to disable cookies and are using the Safari browser, select “Preferences” in Safari and click “Security” to disable cookies. If you use another browser, contact your provider to find out how to disable cookies. Please note that some features of the Villas de Pasadena S.A. website will not be available once cookies are disabled. As with most web pages, certain data is automatically collected and stored in log files. This data includes IP addresses, browser type and language, internet provider (ISP), reference and output pages, operating system, date/time stamp, and click-tracking data.
We use this data to learn about and analyse trends, manage the website, obtain information about website user behaviour and collect demographic data about our users in general. Villas de Pasadena S.A. may use such data in its marketing and advertising services.
In some of our e-mail messages we use a “click-through URL” linked to the content of the Villas de Pasadena S.A. website. When clients click on one of these URLs, they pass through an independent web server before reaching the landing page on our website. We track clicks on these URLs to determine interest in specific topics and assess the effectiveness of our customer communications. If you prefer that we do not engage in the tracking described, do not click on the text or graphic links included in the e-mail messages.
Pixel tags allow us to send e-mail messages in a customer-readable format and to know if the message has been opened. We may use this data to reduce or eliminate messages sent to customers.
We may occasionally provide certain personal information to strategic partners who work with us to deliver products and services or assist us in our marketing activities. For example, when you purchase a home you are authorising Villas de Pasadena S.A. and its suppliers to exchange the information you provide during the purchase process, to provide you with offers and services, etc. Your account will be governed by the respective Villas de Pasadena S.A. privacy policies. Villas de Pasadena S.A. will only share your personal information in order to provide or improve its products, services and advertising, and will not share it with any third party for its own marketing purposes.
Villas de Pasadena S.A. shares personal information with companies that dedicate themselves to providing data processing services, extending credits, handling customer orders, delivering their products, managing and improving customer data, providing customer service, analysing their interest in our products and services and conducting surveys on customers or their satisfaction levels, among other activities. These companies are obliged to protect data and may be located in any of the countries in which Villas de Pasadena S.A. operates.
We may be required to disclose your personal information as a matter of law, in the context of judicial proceedings and/or at the request of a public or government authority, either within your country of residence or outside it. We may also disclose information about you if we believe that such disclosure is necessary or appropriate for reasons of national security, to comply with applicable law or for any other important reasons of public order.
We may also disclose information about you if we determine that such disclosure is reasonably necessary to ensure compliance with our terms and conditions or to protect our operations or our users. In addition, in the event of reorganisation, merger or sale, we may transfer all personal data that we have collected to the corresponding third party.
Villas de Pasadena S.A. takes precautions — including administrative, technical and physical measures — to prevent your personal data from being lost, stolen, misused, disclosed, modified or destroyed, or accessed in an unauthorised manner.
Villas de Pasadena S.A.’s online services, such as the mindanapoclub on the internet, use Secure Sockets Layer (SSL) encryption technology on all web pages where personal information is collected. To make purchases through these services, you must use a browser that supports SSL technology, such as Safari, Firefox, or Internet Explorer. This way, the confidentiality of your personal information can be preserved while it is transmitted over the internet.
By using certain Villas de Pasadena S.A. products, services or applications, or making posts in Villas de Pasadena S.A. forums, chat rooms or social networks, the personal data you share will be visible to other users, who may read, collect or use it. You will be responsible for the personal information you choose to submit in such cases. For example, if you indicate your name and email address in the post you make in a forum, that information will be in the public domain. Use caution when using these features.
You can help us ensure that your contact information and preferences are correct, complete and kept up-to-date at all times by contacting us.
With regard to other personal information, we will ensure you are able to access it so that you can ask us to correct it if necessary or delete it in the event that we are not obliged to retain it for legal or legitimate professional reasons. We reserve the right not to process applications that are repeated excessively, involve disproportionate technical effort, that jeopardize the privacy of third parties, that are unworkable or for which local law does not require the right of access. Requests for access, correction or deletion may be submitted by contacting us.
We will not voluntarily collect personal data relating to children under the age of 13. In the event that we are aware that the personal information collected corresponds to a child under the age of 13, we shall take appropriate measures to remove such data as rapidly as possible.
Villas de Pasadena S.A. web pages and services may contain links to third-party web pages, products and services. Our products and services may also use or offer third-party products or services, such as a third-party iPhone or Android app, for example. Third-party data collection, including location data or contact data, will be governed by their respective privacy policies. We recommend that you review the privacy policies of such third parties.
To ensure the security of your personal information, we communicate our privacy and security guidelines to all employees of Villas de Pasadena S.A. and take appropriate measures within the company to protect privacy.
Villas de Pasadena, Sociedad Anónima
Taxpayer ID number: 3-101-141573
Head office: San José – Costa Rica