Privacy Policy
Your privacy is important to Villas de Pasadena S.A. This is why we have developed a Privacy Policy that describes how we collect, use, disclose, transfer and store your data. Please take a moment to familiarize yourself with our Privacy Policy and if you need any clarification, please contact us.
Personal information is data that can be used to identify or contact a specific person.
We may ask you for personal information when you contact Villas de Pasadena S.A. or one of its subsidiaries. Villas de Pasadena S.A. and its subsidiaries may share personal information and use it in accordance with this Privacy Policy. We may also combine it with other data to provide and improve our products, services, content and advertising.
These are some examples of the categories of personal information that Villas de Pasadena S.A. may collect, and the purposes for which we may process these data.
When you create a Pasadena S.A. Villas ID, request information, subscribe to the newsletter, or download a file from its website or participate in an online survey, we may collect different information, including your name, mailing address, telephone number, e-mail address and contact preferences.
When you share website contents with your family and friends using the Villas de Pasadena S.A. social networking links, we may collect the information you provide in connection with such persons, such as names, mailing addresses, e-mail addresses and telephone numbers.
The personal information we collect allows us to keep you informed about the latest products from Villas de Pasadena S.A. and update you on available offers and upcoming events. It also helps us improve our services, content and advertising. If you do not wish to be part of our distribution list, you can opt out at any time by updating your preferences.
We also use personal data to help develop, deliver and improve our services, content and advertising.
We may occasionally use your personal data to send you important notices, such as communications about offers and changes to our terms and policies. You cannot choose not to receive such communications, as they contain important information for your interactions with Villas de Pasadena S.A.
We may also use your personal data for internal purposes, including audits, data analysis and research, in order to improve Villas de Pasadena S.A. products, services and customer communications.
If you enter a drawing, contest or similar promotion we may use the data you provide to administer such programs.
Villas de Pasadena S.A. also collects information of a non-personal nature – data in a format that prevents it from being directly associated with a particular person. We may collect, process, transfer and disclose non-personal information for any purpose. These are some examples of the categories of non-personal data that Villas de Pasadena S.A. may collect and the purposes for which we may process it:
We may collect information such as profession, language, postal code, area code, Unique Device Identifier (UDID), your location and time zone when you visit the Villas de Pasadena S.A. website, to better understand our customers’ behaviour and improve our products, services and advertising.
We may also collect data about customer activities on our website and in relation to other products and services we offer. We consolidate and use this data to provide more useful information to our customers and understand what aspects of our website and our products and services are of the greatest interest to them. Consolidated data are considered non-personal information for the purposes of this Privacy Policy.
If we combine non-personal information with personal information, the combined data will be treated as personal information as long as it continues to be combined.
The Villas de Pasadena S.A. website, online services, interactive applications, e-mail messages and advertisements may use cookies and other technologies such as pixel tags and web beacons. These technologies help us better understand user behaviour, tell us which parts of our website they have visited, and facilitate and measure the effectiveness of advertising and internet searches. We will treat the data collected by means of cookies and other technologies as non-personal information. However, to the extent that local law considers IP addresses and other similar identifiers as personal information, we will also treat these identifiers as personal information. Likewise, when we combine non-personal information with personal information, we will treat the combined data as personal information for the purposes of this Privacy Policy.
Villas de Pasadena S.A. and its partners use cookies and other technologies in mobile advertising services to keep track of the number of times you see a particular ad, as well as to deliver ads related to your interests and measure the effectiveness of advertising campaigns. If you do not wish to receive advertisements with this level of relevance on your mobile device, you can opt out by contacting us. In this case, you will continue to receive the same number of mobile ads, although they may be less relevant because they are not based on your interests. You may continue to view advertisements related to the content of a web page or an application, or advertisements based on other non-personal information. This opt-out applies only to the Villas de Pasadena S.A. advertising services and does not affect the interest-based advertising of other advertiser networks.
Villas de Pasadena S.A. and its partners also use cookies and other technologies to recall personal information when you use our website, our online services and our applications. Our objective in these cases is to provide you with a more comfortable and personal experience at Villas de Pasadena S.A. For example, if we know your name we can welcome you when you visit the Villas de Pasadena S.A. website again on the internet. Knowing your country and language helps us provide you with a personalized and more useful experience during your visits. And knowing your contact information helps us offer better customer service.
If you want to disable cookies and are using the Safari browser, select “Preferences” in Safari and click “Security” to disable cookies. If you use another browser, contact your provider to find out how to disable cookies. Please note that some features of the Villas de Pasadena S.A. website will not be available once cookies are disabled. As with most web pages, certain data is automatically collected and stored in log files. This data includes IP addresses, browser type and language, internet provider (ISP), reference and output pages, operating system, date/time stamp, and click-tracking data.
We use this data to learn about and analyse trends, manage the website, obtain information about website user behaviour and collect demographic data about our users in general. Villas de Pasadena S.A. may use such data in its marketing and advertising services.
In some of our e-mail messages we use a “click-through URL” linked to the content of the Villas de Pasadena S.A. website. When clients click on one of these URLs, they pass through an independent web server before reaching the landing page on our website. We track clicks on these URLs to determine interest in specific topics and assess the effectiveness of our customer communications. If you prefer that we do not engage in the tracking described, do not click on the text or graphic links included in the e-mail messages.
Pixel tags allow us to send e-mail messages in a customer-readable format and to know if the message has been opened. We may use this data to reduce or eliminate messages sent to customers.
We may occasionally provide certain personal information to strategic partners who work with us to deliver products and services or assist us in our marketing activities. For example, when you purchase a home you are authorising Villas de Pasadena S.A. and its suppliers to exchange the information you provide during the purchase process, to provide you with offers and services, etc. Your account will be governed by the respective Villas de Pasadena S.A. privacy policies. Villas de Pasadena S.A. will only share your personal information in order to provide or improve its products, services and advertising, and will not share it with any third party for its own marketing purposes.
Villas de Pasadena S.A. shares personal information with companies that dedicate themselves to providing data processing services, extending credits, handling customer orders, delivering their products, managing and improving customer data, providing customer service, analysing their interest in our products and services and conducting surveys on customers or their satisfaction levels, among other activities. These companies are obliged to protect data and may be located in any of the countries in which Villas de Pasadena S.A. operates.
We may be required to disclose your personal information as a matter of law, in the context of judicial proceedings and/or at the request of a public or government authority, either within your country of residence or outside it. We may also disclose information about you if we believe that such disclosure is necessary or appropriate for reasons of national security, to comply with applicable law or for any other important reasons of public order.
We may also disclose information about you if we determine that such disclosure is reasonably necessary to ensure compliance with our terms and conditions or to protect our operations or our users. In addition, in the event of reorganisation, merger or sale, we may transfer all personal data that we have collected to the corresponding third party.
Villas de Pasadena S.A. takes precautions — including administrative, technical and physical measures — to prevent your personal data from being lost, stolen, misused, disclosed, modified or destroyed, or accessed in an unauthorised manner.
Villas de Pasadena S.A.’s online services, such as the mindanapoclub on the internet, use Secure Sockets Layer (SSL) encryption technology on all web pages where personal information is collected. To make purchases through these services, you must use a browser that supports SSL technology, such as Safari, Firefox, or Internet Explorer. This way, the confidentiality of your personal information can be preserved while it is transmitted over the internet.
By using certain Villas de Pasadena S.A. products, services or applications, or making posts in Villas de Pasadena S.A. forums, chat rooms or social networks, the personal data you share will be visible to other users, who may read, collect or use it. You will be responsible for the personal information you choose to submit in such cases. For example, if you indicate your name and email address in the post you make in a forum, that information will be in the public domain. Use caution when using these features.
Villas de Pasadena S.A. makes it easy to ensure that your personal data is correct, complete and kept up to date. We will retain your personal data for the period of time necessary to fulfil the purposes described in this Privacy Policy, unless the law requires or permits us to retain it for a longer period of time.
You can help us ensure that your contact information and preferences are correct, complete and kept up-to-date at all times by contacting us.
With regard to other personal information, we will ensure you are able to access it so that you can ask us to correct it if necessary or delete it in the event that we are not obliged to retain it for legal or legitimate professional reasons. We reserve the right not to process applications that are repeated excessively, involve disproportionate technical effort, that jeopardize the privacy of third parties, that are unworkable or for which local law does not require the right of access. Requests for access, correction or deletion may be submitted by contacting us.
We will not voluntarily collect personal data relating to children under the age of 13. In the event that we are aware that the personal information collected corresponds to a child under the age of 13, we shall take appropriate measures to remove such data as rapidly as possible.
Villas de Pasadena S.A. web pages and services may contain links to third-party web pages, products and services. Our products and services may also use or offer third-party products or services, such as a third-party iPhone or Android app, for example. Third-party data collection, including location data or contact data, will be governed by their respective privacy policies. We recommend that you review the privacy policies of such third parties.
The information you provide may be transferred to entities located in other countries, which may access your data under the terms described in this Privacy Policy.
To ensure the security of your personal information, we communicate our privacy and security guidelines to all employees of Villas de Pasadena S.A. and take appropriate measures within the company to protect privacy.
If you have any questions or need any clarification regarding the Villas de Pasadena S.A. Privacy Policy or the processing of your data, please contact the Head of Data Processing for your area at informacion@centralparkcr.com.
Villas de Pasadena, Sociedad Anónima
Taxpayer ID number: 3-101-141573
Head office: San José – Costa Rica
Email: informacion@centralparkcr.com